FAQ

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We offer a range of digital products for your daily entertainment. Large library of games, video content, recepies and much more all within your reach.

An instant access to many premium games and content based on your location with the best mobile experience.

Wireless Waves offers a unique mobile experience that showcases the best and latest Mobile games.

Check your internet connection. You must be connected to the internet to enjoy uninterrupted games. Alternatively, you can try refreshing the service. If you still face troubleshooting issues, please get in touch with our Customer Care Team.

When you’re surfing the internet you might come across one of the Wireless Waves promotions, you may decide to try. Usually, You will be asked to fill up your mobile phone number in the column displayed. After filling in your mobile phone number, you will receive a free Wireless Waves confirmation message with a unique code. The moment you fill out this code on the designated website, you are officially subscribed. If you are on your phone you will get a subscribe button which you can use to confirm a subscription or click Cancel to move away from the website.

You are charged the rate that is mentioned on the promotional page that you visited when you subscribed to the service.

Our service offers games that is suitable for all ages. However, as a subscriber, you must be 18+ or have received permission from your parents or legal guardian, or anyone authorised to pay your bill.

The service is compatible with all mobile devices. Wireless Waves services can be easily accessed from your desktop, mobile or tablet.

Our dedicated Customer Care Team will be happy to answer all your questions and solve any issues. You can email us at productsupport@goplaybay.com or use the Contact Us form.